Heidi Health

What is Heidi Health?

Heidi Health is an ambient AI medical scribe built for clinicians who want to spend less time typing notes and more time with patients. Heidi Health is an AI medical scribe that listens to clinical encounters, in-person or via telehealth, and generates structured clinical documentation. It supports SOAP notes, specialty-specific templates, referral letters, and other clinical documents generated directly from the conversation, with an in-platform assistant called “Ask Heidi” for editing notes and answering clinical questions on the fly.

The tool is aimed at general practitioners, specialists, nurses, allied health professionals, and even veterinary and dental providers, and it works across web, iOS, Android, and a Chrome extension for browser-based EHR workflows. One of Heidi’s biggest differentiators is language coverage: Heidi supports more than 110 languages and can generate notes in a different language from the spoken consultation, which makes it useful for clinics serving multilingual patient populations. The company has also released a wearable microphone accessory, Heidi Remote, that clips on and records consultations away from the desk.

Under the hood, Heidi uses large language models to convert transcripts into structured documentation, and it has layered in additional modules beyond scribing, including Heidi Evidence adds ad-free, citation-backed clinical decision support via partnerships with HealthPathways, BMJ Group, and NICE, plus a patient-communications add-on called Heidi Comms. On the integration side, Heidi now offers push-to-chart integrations with athenahealth (via the Athena Marketplace, with section-based note linking), Epic (with SmartSections mapping), and eClinicalWorks (via Vim’s integration platform), though deeper EHR write-back is generally reserved for higher, team-level plans.

Pricing has shifted significantly with a February 2026 rebrand: Heidi still offers unlimited transcription, unlimited note generation with standard templates, and unlimited access to Heidi Evidence with citations on its free tier, but paid tiers (Evidence Plus, Clinician, Evidence Team, Practice, and custom Enterprise) unlock unlimited “Pro Actions” such as custom templates, Ask Heidi usage, and team/EHR features. Reviewers note that the flagship Clinician plan has become considerably more expensive than Heidi’s earlier pricing, which is an important consideration for cost-sensitive practices comparing it against other AI scribes.

How you can use it

• General practice documentation: Clinicians record patient visits and let Heidi auto-generate SOAP or progress notes for review before the next patient.
• Multilingual consultations: Practices serving diverse patient populations use Heidi's 110+ language support to document conversations conducted in a patient's preferred language.
• Specialist and allied health workflows: Mental health, veterinary, dental, and allied health providers use customizable templates to match specialty-specific documentation styles.
• Point-of-care evidence lookup: Clinicians use Heidi Evidence to get citation-backed answers to clinical questions from sources like BMJ and NICE without leaving their workflow.

Plans & pricing

Heidi offers a permanent free plan alongside several paid tiers, with pricing varying by region and updated after a February 2026 rebrand.

• Free: Unlimited transcription and note generation with standard templates, plus unlimited Heidi Evidence queries outside of sessions; advanced features like Ask Heidi, custom templates, and document generation are capped at around 10 actions per month.
• Evidence Plus (from ~$40/user/month): Adds premium evidence sources (e.g., BMJ, NICE) and a personal evidence library on top of the free tier.
• Clinician (~$150/user/month billed annually in the US): Unlimited Ask Heidi, custom templates, unlimited AI documents, and priority support, though EHR push-to-chart is not included at this tier.
• Evidence Team and Practice: Team-oriented tiers adding shared template libraries, MFA, and (on Practice and above) EHR integrations and BAAs.
• Enterprise: Custom-quoted, including SSO, coding workflows, and organization-wide compliance features.

Both monthly and annual self-serve billing are available; annual billing typically offers a discount over monthly pricing. Team and Enterprise pricing require contacting sales.